Library 2.0 Tours New Hampshire
I was happy today to speak to a fabulous group of New Hampshire librarians interested in social software and Web2.0. Their questions, interest, and commitment to improving library services always impressed me and am I’m really looking forward to the projects they initiate.
Tomorrow, I’ll repeat the process at the Laconia Public Library. And, it’s Laconia Bike Week (I did not plan it), so I’m excited for the ride too. I am speaking without slides just a few notes and a list of links that I’m providing for attendees, find the list below:
Web2.0/Social Software/Collaborative Software
Tech Trends in Libraries by Jessamyn West:
The public is getting used to having greater degrees of interaction with their institutions via technology. The technology allows libraries to do more outreach to more people without much more in the way of resources.
Web 2.0 facilitates people asking each other questions, so they no longer have to go to you. BUT, you can be where they are with these tools.
From Brian Herzog:
I believe that our primary goal as librarians is to facilitate access to information, regardless of the format that information takes. However, we need to be more than just responsive to the format preferences of our patrons, libraries need to be proactive in this respect. And this proactive approach needs to focus on the services we provide, because our customer service is what ultimately stands between our patrons and the information we can provide for them. If we can
