Sarah Houghton-Jan

Why? Save money, improve customer service, should institutional commitment to lifelong learning, increase staff retention rate, motivate staff to keep learning.
Staff training takes time and money
Competencies based training cycle

Step 1: Planning and Brainstorming - What does your staff need to know how to do with technology to do their jobs well. For: Creates [...]

Them and ME

Companies are letting things out that are not from the PR department. Even police and schools
Barriers to Web 2.0 implementation. Mine is that libraries don’t invest in a position devoted to innovative technology, if they do invest, they don’t also provide that person with the support they need to follow through on [...]

I follow Marshall’s writing so I’m interested in what’s on his radar. Also, want to get a tip of two about what to ask Polaris.
Him and Me

OCLC study showing that users do not turn to libraries for info needs. Only 2% of students start with library and only 1% in libraries. Uh [...]

I’m here because MCL is really acting on an initiative to raise our profile and move services beyond the library walls - my role, of course, is to do so online. I’ve been really wanting to blog about our town and its inhabitants: good restaurants, walking trails, potholes… Is that kind of thing [...]

I know I’ve said it before and it’s uncool to drool and carry on about your own work, but seeing library events in my personal calendar is just so fucking cool. I apologize for the obscenity, but it just is!

I’ll see everyone at CiL next week!

Afterthought disclaimer: I am in know way representing the [...]